1

Information We Collect

To provide a quality online gaming platform service, rebate999 collects certain types of personal information from our users. All information is collected lawfully and transparently for the specific purpose of enhancing user experience and complying with legal requirements.

Account Registration Information

  • Full name as it appears on your official identification document
  • Date of birth for minimum age verification of 18 years
  • Valid email address for account communications and notifications
  • Mobile phone number for security verification and support
  • Full residential address for identity verification purposes
  • Account password encrypted using the latest security algorithms

Verification Documents (KYC)

  • Copy of ID card or passport for identity verification
  • Proof of address such as a utility bill or bank statement not older than 3 months
  • Selfie with identification document for additional security verification

Transaction and Financial Information

  • Bank account details for deposits and withdrawal of wins
  • Transaction history including deposits, withdrawals and wagering
  • Payment methods used without storing full credit card details

Platform Usage Data

  • IP address and geographic location for account security
  • Device type, operating system, and browser used
  • Gaming activity including game type, session date and time
  • Interactions with promotions, bonuses, and platform features
  • Communications with our customer support team
2

How We Use Your Information

The personal information we collect is used solely for legitimate and transparent purposes. rebate999 does not use your data for any purpose unrelated to our platform services. Here is how we use your information.

  • Verifying your identity and age to comply with online gaming legal requirements
  • Processing account registration and managing your player profile
  • Securely processing deposits, withdrawals and all financial transactions
  • Providing access to slot games, Live Casino, sports betting and bingo
  • Sending important notifications related to your account, transactions and terms changes
  • Providing responsive customer support and resolving any technical issues
  • Detecting and preventing fraud, money laundering or suspicious activity
  • Sending promotions, bonuses and special offers that may interest you (with your consent)
  • Analyzing usage data to improve platform features and user experience
  • Complying with applicable legal and regulatory obligations
Marketing Communications

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting customer support. However, you will continue to receive important account and transaction notifications.

3

Sharing Information with Third Parties

Rebate999 does not sell, rent or trade your personal information to any third party for commercial purposes. However, in certain limited circumstances, we may share your information with trusted third parties for platform operational purposes.

Third-Party Categories Purpose of Sharing
Payment Providers Processing your deposits and withdrawals securely
Game Providers Providing access to slots, casino and other games
Verification Services Verifying your identity through the KYC process
Security Providers Protecting the platform from fraud and cyber attacks
Legal Authorities Complying with court orders or legal requirements
Independent Auditors Ensuring compliance and operational integrity of the platform

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your information for specified purposes. They are not allowed to use your data for any other purpose.

4

Security Measures and Data Protection

Rebate999 takes the security of your personal data very seriously. We implement multiple layers of technical and organisational protection to ensure your information is always safe from unauthorised access, disclosure, alteration or destruction.

  • 256-bit SSL encryption for all data transmitted between your device and our servers — all information travels in a fully encrypted state
  • Passwords are stored using a one-way hashing algorithm that cannot be decrypted
  • Two-factor authentication (2FA) for account login as an additional layer of protection
  • 24/7 account activity monitoring to detect any suspicious login attempts
  • Servers protected by high-grade firewalls and an intrusion detection system (IDS)
  • Regular data backups to separate secure locations to ensure service continuity
  • Internal access filtering — only authorized personnel may access player personal data
  • Regular penetration testing by independent security experts to identify vulnerabilities
Data Breach Reporting

In the event of any data breach that may affect your personal information, rebate999 will notify you within 72 hours via your registered email and take all necessary steps to contain the situation.

5

Use of Cookies and Tracking Technologies

The rebate999 platform uses cookies and similar technologies to enhance the user experience, remember your preferences and analyze how our platform is used. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login sessions, account security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve site performance and speed.
  • Functional Cookies: Remembering your preferences such as language, display settings and game choices to deliver a more personalized experience.
  • Analytics Cookies: Helping us understand usage patterns to continuously improve platform design and content.

You can manage cookie usage through your browser settings. However, disabling certain cookies may affect platform functionality. Third-party cookies used by our service providers are also subject to their respective privacy policies.

6

Your Rights as a Data Owner

As a rebate999 player, you have full rights over your personal data. We respect and facilitate the exercise of these rights to the fullest extent permitted by applicable law.

  • Right of Access: You may request a copy of all personal data we hold about you at any time.
  • Right to Rectification: If any of your information is inaccurate or incomplete, you may request that we correct it promptly.
  • Right to Erasure: You may request deletion of your personal data, subject to our legal data retention obligations.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
  • Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
  • Right to Restriction: In certain circumstances, you may request that we restrict the processing of your personal data.

To exercise any of the above rights, contact the rebate999 customer support team via live chat on the platform or our support email. We will process your request within 30 business days of receipt. In complex cases, this period may be extended up to 60 days with written notification to you.

7

Data Retention Period

Rebate999 does not retain your personal data longer than necessary. The retention period depends on the type of data, the purpose of collection, and applicable legal requirements.

Data Type Retention Period
Active account information Throughout active account + 5 years after closure
Financial transaction records 7 years (financial legal requirement)
KYC Documents 5 years after account closure
Game activity logs 3 years from the date of activity
Support communication records 2 years from the date of last interaction
Marketing data (with consent) Until consent is withdrawn

Upon expiry of the retention period, your data will be securely deleted or fully anonymised so it can no longer be linked to your identity.

8

International Data Transfers

As part of our global platform operations, rebate999 may transfer your personal data to servers located outside Malaysia. All such transfers are carried out with adequate safeguards to ensure your data is protected to a standard equivalent to that in Malaysia.

  • All international data transfers are protected by data processing agreements that comply with international standards
  • Our servers use data encryption both in transit and at rest (encryption at rest and in transit)
  • We only work with service providers whose data protection practices meet or exceed our own standards
  • You will be notified of any significant changes to data processing locations
9

Child Protection

The rebate999 platform is strictly for adults aged 18 and above. We do not intentionally collect any personal information from individuals under the age of 18. If we find that a minor has registered an account, we will promptly delete all related information and close the account.

Parents and guardians who believe their child has registered on the rebate999 platform without consent are urged to contact our support team immediately. We take child protection seriously and will act promptly in every such case.

Responsible Gaming

Rebate999 is committed to ensuring our platform is only used by adults who play responsibly. Learn more about our Responsible Gaming us for additional protection.

10

Changes to This Privacy Policy

Rebate999 reserves the right to update or amend this privacy policy from time to time to reflect changes in business practices, legal requirements or improvements to our platform. Any changes will take effect as soon as the updated version is published on our website.

When we make significant changes to this policy, we will notify you via email to your registered address or through an in-platform notification. The last updated date is always displayed at the top of this policy for your reference.

Continued use of the rebate999 platform after changes to this privacy policy take effect is considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account and withdraw any valid balance before the effective date of those changes.

Contact the Privacy Officer

For any queries related to data privacy, contact our Data Protection Officer:

Response within 3 business days

Related Documents

Security Certifications

SSL 256-bit
Full data encryption
2FA Verification
Multi-Layer Login Security
No Data Sales
Your data is never traded

Why Choose rebate999

Your Privacy is Our Priority

We invest in the best security technology so you can focus on gaming without worrying about the safety of your personal data.

🔒
Full 256-bit SSL Encryption

Every bit of data moving between your device and rebate999 servers is fully encrypted using 256-bit SSL standards — the same technology used by the world's leading banks.

🚫
Your Data Is Never Sold

Rebate999 has never and will never sell, rent or trade your personal information to any third party. Your data belongs to you, not to us as a source of revenue.

👁️
Full Data Control

You have the full right to access, correct, transfer, or request deletion of your personal data at any time. We respect and facilitate the exercise of all such rights.

🔍
Regular Security Audits

Rebate999's security systems undergo regular penetration testing and independent audits by certified cybersecurity experts to ensure no exploitable vulnerabilities exist.

⚡
72-Hour Incident Response

In the event of any security incident, we will notify affected players within 72 hours and take immediate action to fully protect your data.

🌐
Global Standards Compliance

Rebate999's privacy policy complies with the latest international data protection standards. We continuously update our security practices in line with evolving laws and technology.


Your Data Is Safe With Us

Play with Peace of Mind at rebate999

With a transparent privacy policy and multi-layered security, you can enjoy slot games, Live Casino, and Sports Betting without worry. Your data is protected at all times.

For players aged 18 and above only  ·  Your data is fully protected

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